Job Openings

Management Trainee Officer (MTO) - Night Shift

Future Cloud Bangladesh Limited (FCBL) is a reputed multinational information technology company operating for more than 9 years. It has an amazing workplace at the heart of the town Banani. We are pleased to offer a full time job opportunity for potential candidates willing to work at night shift for the management trainee officer (MTO) position. 

Job Responsibilities:

  • Working closely with the executives, senior executives and managers to study and analyze potential lackings in efficiency. 
  • Serving North American clients/customers, maintaining great internal and external relations with the supervisors and different departments. 
  • Conducting and supervising telemarketing, CRM/ERP/Dialer systems, customer service and back office operations.
  • Reviewing daily reports, appointments and other tasks assigned to staff members and ensuring quality of service.
  • Taking over escalated cases, exiting phone, conference, email and chat discussion to bring success for the team.
  • Researching data, finding patterns, identifying obstacles, preparing strategies, testing and implementing them.
  • Leading the staff members with confidence, showing directions and boosting production efficiency. 
  • Communicating with the top management with the sense of priority and urgency, eliminating internal and external conflicts to ensure a solid team spirit towards success.
  • Understanding the industry with respect, patience and enthusiasm. Implementing theoretical knowledge of management into practical based on the time, place and priority. 
  • Taking ideas from seniors in the industry, maintaining a great connection of academic knowledge, experience based knowledge and strategic implementation.
  • Bringing innovation, taking calculated risks and making confident decisions in difficult situations. 
  •  

Educational Requirements: Master of Business Administration (MBA) degree with at least 3.20 CGPA from any Bangladeshi UGC approved private or public university. MBA students with a 3.20 or above running CGPA are welcome as well. 

Additional Requirements:

  • Educational requirements may be relaxed in case of a foreign degree with work experience.
  • MBA requirement may be relaxed in case of a BBA degree with 2+ years BPO/call center experience.
  • MBA requirements may be relaxed in case of a bachelor’s degree in any other field with 1+ years of managerial experience. 
  • Age limit is 35 years.
  • English medium background will get priority.

Compensation:

This will be a 3 months MTO probation program. Upon successful completion of the probation, the participants will be awarded with a completion certificate and might get a chance to join the company management.

During the 3 months MTO probation:
Monthly Basic Salary: 30,000 BDT
Monthly Bonus: 0 – 10,000 BDT (Based on performance)

After successful completion if selected for a management role::
Monthly Basic Salary: 40,000 BDT
Monthly Bonus: 0 – 15,000 BDT (Based on performance)

Other Benefits:
  • On time salary
  • Salary Review: Annually.
  • Festival Bonus: 2.
  • Yearly recreation based on performance.
  • Yearly profit sharing bonus.
  • Gratuity benefit.
  • Unlimited NESCAFÉ.
  • Yearly 10 paid holidays.
  • Yearly 15 paid holidays.
  • All employees get loan facility including probationary employees.
  • Employees, their parents, spouses & children get 35% discount in Ibn Sina Hospital.
  • T/A, Mobile bill, Tour allowance, Credit card.

Read Before Apply
Please follow these steps below while applying for the job:

1. Go to https://online-voice-recorder.com and record your voice for at least 10-15 minutes with an introduction on yourself (you can speak about yourself, your education, experience, expertise, family, friends, hobbies & etc). The recording of your introduction must need to be in English. Save the audio file. You can use any other audio recording software too.

2. Send an email to apply@futurecloudbd.com with an attachment of your resume and the audio recording. Keep in mind the voice recording is to verify you are fluent in speaking English so give your best try in that audio.

3. Email subject must be “Application for MTO Position”.

Send your CV and introduction audio recording to apply@futurecloudbd.com

Future Cloud Bangladesh Limited (FCBL) is Bangladeshi owned multinational with employees and associates working from the United States, Canada and Philippines. It has been a reputed information technology based organization for more than 9 years. It’s constantly growing everyday by empowering youth potential throughout the country.

Office Executive (Night Shift)

Future Cloud Bangladesh Limited (FCBL) is a reputed multinational information technology company operating for more than 8 years. We are pleased to offer full time job opportunity for potential candidates willing to work at night shift. Male and female both are encouraged to apply for the same position. It has an amazing workplace at the heart of the town Banani for male staff and female staff will get the flexibility to work from home.

Job Responsibilities:

  • Serving North American clients/customers.
  • Working as a remote/virtual executive for various overseas companies.
  • Back office support (administrative, cold calling, customer service, CRM & etc.)
  • Maintaining communication over the phone, email and chat.
  • Coordinating with the team members to ensure the success of the project.
  • Statistical analysis and reporting to the supervisor.

Educational Requirements: Students and graduates both can apply (experience will be counted over the educational qualification).

Additional Requirements:

  • Age 18 to 35 years
  • Call center experience will get priority.
  • English medium background will get priority.
  • Must need to be fluent in English.
  • Experience in sales campaign will get priority.

Monthly Basic Salary: 13,000 BDT
Monthly Bonus: 0 – 3,000 BDT (Based on performance)

Compensation & Other Benefits:
  • On time salary.
  • Salary Review: Half Yearly.
  • Monthly performance bonus.
  • Over time allowance.
  • Festival Bonus: 2.
  • Monthly recreation based on performance.
  • Yearly recreation based on performance.
  • Yearly profit sharing bonus.
  • Gratuity benefit.
  • Unlimited NESCAFÉ.
  • Yearly 10 paid holidays.
  • Yearly 15 paid holidays.
  • All employees get loan facility including probationary employees.
  • Employees, their parents, spouses & children get 35% discount in Ibn Sina Hospital.

Read Before Apply
Please follow these steps below while applying for the job:

1. Go to https://online-voice-recorder.com and record your voice for at least 2-3 minutes with an introduction on yourself (you can speak about yourself, your education, experience, expertise, family, friends, hobbies & etc). The recording of your introduction must need to be in English. Save the audio file. You can use any other audio recording software too.

2. Send an email to apply@futurecloudbd.com with an attachment of your resume and the audio recording. Keep in mind the voice recording is to verify you are fluent in speaking English so give your best try in that audio.

Send your CV and introduction audio recording to apply@futurecloudbd.com

Future Cloud Bangladesh Limited (FCBL) is Bangladeshi owned multinational with employees and associates working from the United States, Canada and Philippines. It has been a reputed information technology based organization for more than 9 years. It’s constantly growing everyday by empowering youth potential throughout the country.

Please join interview 5 minutes before your scheduled appointment time.